Call for Phone Deals This website and its content are subject to the following terms and conditions. By using this website, you agree to the terms and conditions outlined here. Please do not use this website if you do not agree to the any of the terms of use. The Terms of Use may be changed from time to time at the sole discretion of Level9Trips.
Basic Terms and Conditions
The organization's products and services must all be paid for before the flight departs, as stated in the basic terms and conditions. If payment was made by cheque, the tickets won't be delivered until the payment has been made.
The Company retains the right, at any moment and for any cause:
- If a ticket is cancelled before the departure date, the airline's obligation is limited to reimbursing the traveller for the amount paid for the ticket.
- Alter, modify, amend or withdraw any tour, expedition or facility advertised or published by the Organization. The Traveler/Group would not be responsible for any reimbursement, additional costs, or repercussions-related losses.
Any representation, description, Terms & Conditions outlined here or in the Organization brochure, or other terms and conditions pertaining to a tour booked by a Traveler authorized by the Organization cannot be varied, added to, modified, or waived except in writing by the Organization.
The Traveler shall have the following rights in the event that the Organization is required to exercise its right to amend or modify any tour after such holidays have been booked:
- to continue the vacation or tour in its current form
- to accept any other vacation or tour the organization may offer. In neither of the aforementioned instances, the Traveler or Group shall be liable to the Organization for any damage, additional expenditure, or consequential loss.
The Organization shall not be liable to the Traveler or Group in any way for:
- Any mishappening, illness, injury, loss, delay, increased cost, or consequential harm for any of the aforementioned reasons.
- Any act or omission on the part of an airline, a travel element supplier, or a servant or agent employed by a travel element supplier who is in charge of providing lodging, meals, a carriage facility, or the Traveler/Group service, regardless of the cause. In this context, the phrase "however caused" also refers to any involved person's negligence.
No holiday, tour, or excursion-related liability on the part of the Organization arising from this contract shall exceed the total amount paid or agreed to be paid for making the tour, holiday, tour component, or excursion; in no event shall such liability include any consequential damage or additional expense of any kind.
The prices listed in the Organization's brochures or quotes are expressed in USD or a foreign currency that is equivalent to USD. In addition, the organization reserves the right to adjust these costs to the surcharge in accordance with currency fluctuations, changes in various exchange rates, and/or fuel costs prior to departure. When such price increases occur, they must be fully paid for.
It is the obligation of the Traveler/Group to guarantee and hold legitimate travel records, for example, identification and Visa till the visit closes. In the event that a travel document like a visa is denied, revoked, or cancelled by the authorities, the tour participant will be responsible for any and all consequences and significant costs. Concerning the aforementioned issues, the organization would bear no legal liability. Up until the tour's conclusion, it is the Traveler/Group's responsibility to verify and retain valid travel documents like a passport and visa. In the event that a travel document, like a visa, is denied, expires, or is cancelled by the government, the participant will be responsible for all consequences and significant costs. International stopover flights may also require a travel authorization or visa. It would be the Traveler/Group's responsibility to check these requirements ahead of time and bring all necessary documents with them when they board a flight. In addition, Level9Trips will not bear any responsibility whatsoever for the aforementioned issues.
Insurance premiums are not included in the ticket price. towards the actual costs of any such premiums.
Throughout the tour and back, all tour elements and programs are bound by laws and regulations. Any condition that arises as a result of these laws or an act of God is beyond the control of the Organization.
Complaints by travelers relating to or relating to tours (including complaints made on behalf of other travelers in the group regarding a traveler) must be submitted in writing to the organization within 21 days of the end of the tour. Claims or complaints made after the above date will not be honored under any circumstances. Individual complaints from travelers traveling with a group will not be considered directly and should only be submitted by the traveler acting as the leader of the group as a whole. The Organization shall not be liable to Travelers for refunds, compensation or claims for travel shortening, postponement, cancellation or rerouting of certain scheduled transportation services due to fog or other reasons. Cancellation/refund policy applies.
Handling of Disputes
Level9Trips is committed to providing 100% customer satisfaction, so if you have a problem or dispute with our product or service, we will make every effort to resolve it as soon as possible. However, you may pursue claims as outlined in the following sections if we are unable to do so.
By doing business with us, you consent to give us the chance to resolve any disagreements you may have with our Privacy Policy, the Website, our agents, or any services or products we provide. You can do this by contacting the Level9Trips Customer Service division. In the event that we are unable to resolve your claims by the date we mutually agreed upon, you may file a small claims lawsuit or request mediation, as indicated in this section.
All claims will be resolved through binding arbitration, not in court, unless you bring a claim individually in small claims court. This includes any claims you make against us, our affiliates, or companies that offer products or services through us. This also includes claims that arose prior to your acceptance of the stated Terms of Use, whether or not an earlier version of the Terms required arbitration.
The mediation process does not need a judge or jury, and the court has limited authority to examine the mediation award. But, a mediator must abide by and enforce these Terms & Conditions just as a court would, and they can provide damages and relief on an individual basis just like the court does.
The mediation will be conducted by the American Arbitration Association (AAA) in line with its own set of rules, which also includes the AAA Consumer Regulations. Except as stipulated in this section, all filing, administration, and mediation fees shall be paid in accordance with the AAA's regulations. The mediation may take place in person in the state where you reside, over the phone, based on written submissions, or in a different location that has been agreed upon..
Any and all claims resolution proceedings shall be conducted solely on an individual basis, without any consideration of class, consolidated, or delegated actions. This agreement is subject to the Federal Arbitration Act and federal mediation legislation. Any court with jurisdiction to do so may affirm a mediation decision.
Prohibited Activities
The technology used to provide the information and content on this website—which may include, but is not limited to, the cost and availability of travel services—is either private to us or to our affiliates or suppliers.
While you are permitted to make a small number of copies of your travel itinerary, you agree not to alter, copy, transmit, distribute, display, perform, publish, reproduce, license, transfer, or offer for sale any information, software, products or services accessed from this website in relation to travel or bookings made through it. You furthermore consent to refrain from:
- Use this website or any of its content for any kind of commercial gain.
- Make any reservations that are unclear, untrustworthy, or dishonest.
- Without getting the necessary permission from us, access or copy any information or material on this website using any automated method or manual procedure for any reason.
- violate this website's rules or attempt to go around other security measures in place to block or restrict access to this website.
- Perform any activity that, in our opinion, may or does place an unreasonable burden on our infrastructure.
- Without our previous consent, you may not frame, copy, or otherwise integrate any part of our website onto another website.
- Any reservations for travel or services made under your name, email address, or account may be cancelled by Level9Trips, and any related Level9Trips accounts may be closed if your booking or account exhibits any indication of fraud, abuse, or any other type of questionable conduct. Level9Trips maintains the right to take whatever legal action is required if you have engaged in fraudulent behavior, and you may be responsible for paying a fee to Level9Trips that may include litigation expenses in addition to damages. Please contact Level9Trips Customer Service if you wish to protest the cancellation of a reservation, the freezing of an account, or the closure of an account.
Passenger types = Adult, child, senior, infant, student, military.
All booking service fees are still non-refundable and subject to change at any time.
Even the taxes and levies levied by the government might alter. You are responsible for paying the final sum as shown.
individuals with disabilities.
Refunds and future credits for all airlines differ from one airline to the next and are based on fare rules, policies, and procedures.
Service costs will be translated into your local currency on the payment page.
Passenger types = Adult, child, senior, infant, student, military.
All post-ticketing service costs are non-refundable and subject to change without notice. In addition to airline, hotel, or car rental fees and other costs, there are Level9Trips fees, additional prices collected, and other charges
Important Information: Service costs are subject to modification without notice. Irrespective of any change or change in the service fees, YOU WILL BE RESPONSIBLE FOR PAYING THE FINAL TOTAL PRICE AS QUOTED. Please pay close attention to the final total price.
We provide Special Discounts in accordance with our Compassion Exception Policy (CEP). The CEP Policy we established covers seniors (over 64), members of the armed forces, youth (between 16 and 25), natural disasters, terminally sick bereavement, and individuals with disabilities.
Refunds and future credits for all airlines differ from one airline to the next and are based on fare laws, policies, and processes.
Service costs will be changed into your local currency on the payment page.
Passenger types = Adult, child, senior, infant, student, military.
The fees associated with post-ticketing services are non-refundable and are subject to change at any time. In addition to airline, hotel, or car rental fees and other costs, there are Level9Trips fees, additional prices collected, and other costs.
Only the final total amount is deducted from your account. You will be charged the final amount as stated, which is subject to change at any time due to government-imposed taxes and levies.
- The majority of the airline tickets we provide are not refundable. Refunds are only paid if the tariff conditions of our affiliated Travel Suppliers permit cancellation and refunds. The request even has to be approved by us, and you have to show up (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing).
- Most of the airline tickets we provide are non-refundable. The airline's fare regulations, policies, and implemented procedures completely dictate any refunds or future credits.
- Special Services - The Special Services are only offered upon request and are still entirely subject to the evaluation and approval procedures of each air carrier.
Misspelled names - Travelers names on their tickets do not match those on their passports or other recognised official identification
Visa/Passport - You must submit a Visa/Passport refuse letter in order for a request to be processed.
Keep your luggage tags and all of your receipts close to reach.
No-show: You must provide documentation explaining why you were unable to depart as planned.
Denied Boarding: A mandatory document detailing the reason why you were not allowed to board your planned departure
Duplicate Tickets: You will need to send copies of all your tickets that show the exact same itineraries that you booked with us in order for us to complete your refund request.
Taxes and Fees Charges on Published Price Airline Tickets
Government-imposed taxes and levies, as well as any necessary airline expenses, are either included in your pricing or itemised separately on your checkout page in order to provide a trip cost. The current tax rates are already included in the price of your ticket. Travelers can be responsible for retroactive tax rate increases. Entry or exit fees for international flights may be added to your purchase price or shown separately on your checkout page, as detailed below. There is a non-refundable fee per ticket for multi-carrier airline itineraries with stated pricing.
Additional fees, such as those stated below for paper tickets, itinerary modifications, cancellations, and refunds, luggage fees, and entry or departure fees on select international flights, may also apply to your schedule;
- Online/On-call Ticket Processing Fee: Please be aware that any bookings you make through our website or through our on-call travel consultants will include a small processing fee. For US domestic bookings, There is a processing charge of $25 for US domestic bookings, and $75 for international bookings in addition to the quoted rate.
- Fees for Paper Tickets: If the issuing of paper tickets is necessary for your route, a shipping and handling fee will be applied. If so, there will be an additional handling fee.
- Itinerary Changes/Cancellations/Refunds: If an airline's rate regulations allow for itinerary changes, the airline may charge a change fee, which normally ranges between $200 and $300 USD per ticket and varies by market, carrier, and particular fare rule. Moreover, a per ticket Level9Trips processing fee will apply to any modifications you make to your itinerary through Level9Trips.
- Baggage and Other Airline Ancillary Fees: For some services and/or if you go above certain restrictions set by the airlines, including the number of bags or weight permitted, you may need to pay extra costs at the airport. Some airlines do not provide free baggage allowance your tickets need to be redirected or are returned because they were unable to be delivered. Note: Your contract will indicate if this cost applies before you make a purchase. The basic terms of each airline's baggage costs are summarised by Level9Trips, although each airline should be contacted for comprehensive details on its luggage and other ancillary fees.
- Entrance and exit fees: Several countries or airports may charge you to enter or leave the country if you are travelling abroad. These expenses are not included in the price of the ticket or the taxes and fees that are listed on our website before making a purchase. Before leaving, we suggest that you visit www.travel.state.gov for further information on specific country entry/exit costs.
General Guidelines
These Terms & Conditions shall be governed by the Federal Arbitration Act, the Federal Mediation Act, and, for reservations made by U.S. residents, the laws of the state where your billing address is located, without giving effect to any principles of conflicts of law. Nothing in this Agreement limits our ability to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. Our performance of this Agreement is subject to applicable laws and legal process.
If any portion of this Agreement is determined to be invalid, illegal, or unenforceable, the other sections' validity, legality, or enforceability will not be altered or harmed in any manner. We are not giving up our right to enforce the same or any other provision(s) of this Agreement in the future just because we failed or took some time to do so in the past.
In relation to this Website, our services, and your interactions and relationships with us, this Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Level9Trips. It supersedes all earlier/current communications and proposals, whether electronic, oral, or written, between you and our panel. As with other business contracts and records initially created and maintained in printed form, a printed version of this Agreement and any notice issued in electronic form will also be acceptable in court, during mediation, and in any other administrative procedure.
False names of businesses, products, persons, characters, and/or information described on this website are not meant to be a representation of any genuine individuals, businesses, products, or events.
All rights that aren't expressly granted in this clause are reserved.
Minors
Any services offered by Level9Trips cannot be purchased, cancelled, or modified by anyone under the age of 18.